Legal
Terms and conditions
These are the terms for contracting Quantummycos. They are accepted when the company signs up in the application, together with the Data processing agreement.
Updated:
01Plans and pricing
The service is offered in three plans: Free, at no cost for up to 2 users; Professional, at €1.99 per active user and month; and Enterprise, at €2.99 per active user and month. Prices are stated excluding VAT.
An active user means any person with access to the platform during the billed period. Additions and removals are pro-rated in the billing for the relevant period.
02Term and cancellation
The contract is monthly with no minimum term. You may change plan or cancel at any time from within the application; a plan change applies immediately and you keep everything recorded up to that point.
After cancellation, data is kept blocked for four years, as the Data processing agreement explains, unless the company asks sooner for it to be returned or erased.
03Service availability
We work to keep the service continuously available, subject to reasonable interruptions for scheduled maintenance, which are announced in advance wherever possible. We do not guarantee one hundred per cent availability and are not liable for interruptions caused by third parties outside our control.
04Customer obligations
The customer is responsible for the accuracy of the data it enters, for safeguarding its staff’s access credentials, and for meeting its own employment and data protection obligations as data controller. Quantummycos provides the tool; responsibility before the labour inspectorate and the Spanish Data Protection Agency rests with the company.
05Data protection
For its staff data, the customer company is the controller and Quantummycos its processor. The terms of that arrangement are in the Data processing agreement, which is part of these terms. How we handle the data of the company’s contact people is explained in the Privacy policy.
06Changes to these terms
We may change these terms to reflect changes in the law or in the service. Substantial changes are announced by email to the company’s contact address at least fifteen days in advance, and a company that does not agree can cancel before they take effect.
07Applicable law and jurisdiction
These terms are governed by Spanish law. For any dispute, the parties submit to the courts of the provider’s registered domicile, unless a mandatory rule establishes another jurisdiction.
