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Quantummycos

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Privacy policy

At Quantummycos we take privacy seriously. This page explains what personal data we process, for what purpose, on what legal basis, who we share it with and what rights you have.

Updated:

01Data controller

This policy is governed by Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on data protection and the guarantee of digital rights (LOPDGDD) and Law 34/2002 on information society services and electronic commerce (LSSI-CE).

ItemDetail
Legal entity[[RAZÓN SOCIAL, S.L.]]
Tax ID[[CIF B-00000000]]
Registered address[[Calle, número, código postal, ciudad, provincia]]
Company registry[[Registro Mercantil de …, tomo …, folio …, hoja …]]
Emailinfo@quantummycos.com
Websitehttps://quantummycos.com
Applicationhttps://app.quantummycos.com

02Data Protection Officer

No Data Protection Officer has been appointed, as none of the circumstances in article 37.1 GDPR or article 34 LOPDGDD apply.

For anything to do with data protection, write to info@quantummycos.com with “Data Protection” in the subject line.

03Our dual role: controller and processor

This distinction matters, because it decides who you should contact to exercise your rights.

We act as CONTROLLER when we decide for ourselves what data is used for and how: visitors to this website, people who contact us, and the contacts, administrators and billing owners at our customer companies.

We act as PROCESSOR when we handle data on a customer company’s instructions, without deciding the purposes ourselves. This covers all the data about our customers’ employees that goes into the application: time records, absences, shifts, reviews, documents and, where enabled, clock-in geolocation.

The terms of that arrangement are set out in the Data processing agreement, under article 28 GDPR. The company accepts it when it signs up, together with the Terms and conditions.

If you are an employee using Quantummycos because your employer bought it, the controller of your data is your employer, not Quantummycos. Send requests for access, rectification, erasure, objection, restriction or portability to your employer. We only act on their documented instructions, and we are obliged to help them answer you. If you write to us directly, we will pass your request on to your employer and tell you we have done so.

04Data we process as controller

These are the categories of data we process on our own decision, depending on how you reached us.

  • We do run commercial email prospecting aimed at companies and professionals, managed through HubSpot. It is the only purpose for which we use contact data obtained from third parties.
  • Where you did not give us the data yourself, our first message tells you that we are writing to you, why, and where your data came from, as required by article 14 GDPR. You can ask us at any time to tell you exactly which source it was.
  • Every commercial message includes a simple, free way to opt out, and you can also object by writing to info@quantummycos.com. Once you object we stop writing to you, and we keep only the minimum needed to avoid contacting you again by mistake.
  • We do not send commercial messages to private individuals’ personal addresses, we neither share nor resell these contacts, and we do not use them for any purpose other than the one stated.
WhoWhat data
Website visitorsIP address, browser and version, operating system, language, pages visited, time on page and where the visit came from. Analytics cookie identifiers, only if you have consented.
Contact, demo and free trial formsName, email, phone, company, job title, sector, approximate headcount and the message you send us.
Customers and their contactsName, job title, work email and phone. Company name, tax ID and registered address. User id, plan, number of licences, billing history and access logs.
PaymentsHandled entirely by Stripe. We neither store nor have access to full card numbers, CVV or banking credentials.
SupportMessages, issues and tickets opened with our team.
Prospecting contactsStrictly professional data: name, job title, company and work email address. Obtained from publicly available sources, professional directories and business contact data providers. We process no personal data from the private sphere through this route.

05Data we process on our customers’ behalf

When a company buys Quantummycos, the platform may process the following categories of data about its employees, always on that company’s decision and under its responsibility.

  • Special categories (article 9 GDPR): we neither ask for nor need special category data to provide the service. Certain uses a customer may configure, such as attaching sick notes or reading the mood indicator per person, can involve health data. It is for the customer to judge whether that is lawful and proportionate and, where required, to carry out an impact assessment.
  • Biometric data: Quantummycos processes no biometric data of any kind. Clock-ins use no fingerprint, no face recognition and no other biometric identification.
  • We do not use our customers’ employee data for our own purposes, do not disclose it except to the processors listed below, do not use it to train artificial intelligence models and do not sell it under any circumstances.
ModuleData processed
Employee recordName, email, phone, photo, job title, department, contract type, working hours and schedule and, where the company enters them, sex, date of birth, national ID number and social security number.
Pay and costs (where the company uses them)Base hourly wage, annual complementary, variable and in-kind pay, and the figures of their latest payslip (gross, net and company cost for one month), for cost analysis and the pay register.
Clock-ins and time recordsDate and time of clock-in, clock-out and breaks, corrections and incidents, and the device used.
Geolocation (optional)Latitude, longitude and accuracy radius, captured only at the instant of the clock-in.
AbsencesType of absence, dates, request status and attached documentation where the customer requires it.
ShiftsRotas, assignments and availability.
Performance reviewsRatings, comments and objectives.
Daily mood indicatorA five-level rating chosen voluntarily at the end of the working day.
Documents, onboarding and offboardingWhatever documents the customer decides to store or ask its staff for (payslips, contracts, certificates and the like) and the joining and leaving tasks.
Activity logsSign-ins, actions taken in the platform, IP address and timestamp.
Service emailsRecipients, content and status of every email the platform sends (invitations, notices, codes): whether it was delivered, opened or failed. Codes and access links are not kept in the copy.
AI assistantThe questions users type, with their date and the model usage. Answers are not stored. The one copy of a payslip that is read is the one kept in that person’s files, like any other company document.

06Purposes and legal bases

As controller, each processing activity rests on one of the legal bases in article 6 GDPR.

  • For processing based on legitimate interest we have carried out the balancing test between our interest and the rights of the people affected. You can ask us about it by writing to info@quantummycos.com.
  • As processor, the purpose is solely to provide the service the customer company bought. The legal basis for processing its employees’ data is for that company to determine, usually the performance of the employment contract (art. 6.1.b), compliance with legal obligations (art. 6.1.c, in particular the daily time record required by art. 34.9 of the Spanish Workers’ Statute) and its legitimate interest in organising work (art. 20.3 of the Workers’ Statute and art. 6.1.f).
PurposeLegal basis
Answering enquiries sent by form or emailConsent (art. 6.1.a) and pre-contractual steps (art. 6.1.b)
Sign-up, account management and providing the servicePerformance of a contract (art. 6.1.b)
Billing, collection and the commercial relationshipPerformance of a contract (art. 6.1.b) and legal obligation (art. 6.1.c)
Accounting, tax and company law obligationsLegal obligation (art. 6.1.c)
Technical support and customer servicePerformance of a contract (art. 6.1.b)
Platform security, fraud prevention and access loggingLegitimate interest (art. 6.1.f)
Improving the product with aggregated usage metricsLegitimate interest (art. 6.1.f)
Marketing our own products to existing customersLegitimate interest (art. 6.1.f) and art. 21.2 LSSI-CE
Marketing to non-customers, and the newsletterConsent (art. 6.1.a)
Email prospecting aimed at companies and professionalsLegitimate interest (art. 6.1.f) and art. 19 LOPDGDD for the contact data of people representing a legal entity. Sending by email is also governed by art. 21 LSSI-CE
Analytics and marketing cookiesConsent (art. 6.1.a) and art. 22.2 LSSI-CE
Defending against claimsLegitimate interest (art. 6.1.f)

07Geolocation on clock-in

This deserves its own section, because of how sensitive it is.

The customer company’s obligations. Under article 90 LOPDGDD and article 20.3 of the Spanish Workers’ Statute, a company switching this on must inform its employees, and where applicable their legal representatives, expressly, clearly and unambiguously about the existence and nature of this processing and about how to exercise their rights. The processing must be proportionate to its purpose. Quantummycos provides its customers with the technical information they need, but the duty to inform and to judge proportionality rests with the employer.
  • It is off by default. Nothing is recorded unless the customer company explicitly switches it on in its account settings.
  • When it is on, only the latitude and longitude at the instant of the CLOCK-IN are captured, together with the accuracy radius the device reports. Nothing is captured at clock-out or on breaks.
  • There is no continuous tracking. Location is not followed during the working day, outside it, or with the app in the background.
  • Beyond those coordinates and their accuracy radius nothing else is collected: no speed, no routes, no altitude, no nearby wifi networks, no cell identifiers.
  • Coordinate history is kept for the same period as the time record it belongs to.

08Artificial intelligence and automated decisions

Quantummycos includes a conversational assistant built on a third-party language model. It lets you ask about information already in your own account, such as who has not clocked in today or who has approved time off on a given date.

Daily mood indicator. The five-level rating that can be chosen at the end of the working day is voluntary: an employee can skip it with no consequence. How it is processed, and whether it is identifiable or aggregated, is for the customer company to decide as controller. We recommend configuring it aggregated and anonymous wherever possible. Should we ever add profiling or automated decision-making, we will say so beforehand, obtain the necessary legal bases and apply the algorithmic transparency duty in article 64.4.d of the Spanish Workers’ Statute.
  • No automated decisions with legal effects, or that significantly affect people, are taken within the meaning of article 22 GDPR. The assistant looks things up and presents them: it does not discipline, score, rank or recommend disciplinary, promotion or dismissal measures. Every decision about an employee is taken by the customer company through human means.
  • No profiling of employees is carried out for predictive or automatic assessment purposes.
  • The model provider receives the question, the conversation so far and the account data the assistant looks up to answer it, within the scope of the asker's role. And, when somebody uses “Upload latest payslip” on an employee record, that payslip, to read its amounts: only the figures come back, and the provider does not keep it. The copy that is kept is the one left in that person's files, in the app's storage, like any other document. Nothing else.
  • The text of each question is kept, with its date and the model usage, to apply each plan's daily limit and to handle support issues. The text is deleted after 90 days. Answers are not stored.
  • The data is not used to train or improve the provider’s models. We use its programming interface, whose terms exclude content from training by default.
  • The model provider acts as a sub-processor, bound by a data processing agreement and standard contractual clauses. It is listed in the recipients table.

09Who we share data with

We do not sell or disclose personal data for commercial purposes. We share it only with the providers needed to run the service, all of them bound by a processing agreement under article 28 GDPR.

  • Public authorities and official bodies where there is a legal obligation: the Spanish tax agency, the social security treasury, the labour inspectorate, law enforcement and the courts.
  • Tax, accounting and legal advisers, within the scope of their professional services.
  • Financial institutions, to handle collections and payments.
ProviderServiceWhere processedInternational transfer
Hostinger International Ltd.Web hosting and application serverFrance (EU)No
Amazon Web Services EMEA SARLFile and document storageSpain (EU)No
Stripe Payments Europe Ltd.Payments and recurring billingIreland (EU)Yes, to the US, under standard contractual clauses
HubSpot Ireland Ltd.CRM, web forms and marketing automationIreland (EU)Yes, to the US, under standard clauses and the EU-US Data Privacy Framework
Mailgun Technologies, Inc.Sending the platform’s emails and tracking their deliveryGermany (EU)Yes, to the US for technical support, under standard contractual clauses
Anthropic Ireland, LimitedLanguage model for the AI assistantUSYes, under standard contractual clauses
OpenAI Ireland Ltd.Alternative language model for the AI assistantUSYes, under standard contractual clauses
Mapbox, Inc.Maps of the clock-in locationEU and USYes, under standard contractual clauses
650 Industries, Inc. (Expo)Mobile app performance measurement, with no account dataUSYes, under standard contractual clauses
Google Ireland Ltd.Email, corporate storage and web analyticsEUYes, to the US, under the EU-US Data Privacy Framework

10International transfers

Quantummycos’s main infrastructure, including the application servers and document storage, sits entirely inside the European Union (France and Spain).

Some auxiliary providers may involve transfers to the United States. In every case these rely on one of the safeguards in Chapter V GDPR: the European Commission’s adequacy decision of 10 July 2023 on the EU-US Data Privacy Framework, for certified providers, or the Standard Contractual Clauses approved by Implementing Decision (EU) 2021/914, supplemented with additional security measures where needed.

You can request a copy of the safeguards applied by writing to info@quantummycos.com.

11How long we keep data

Each kind of data has its own period, and each period has a concrete reason behind it: a contract, an accounting obligation or a legal duty to retain.

About the 4 years after cancellation. Article 34.9 of the Spanish Workers’ Statute requires companies to keep time records for four years and to keep them available to employees, their representatives and the labour inspectorate. Quantummycos keeps that information for that period so former customers can meet that obligation. During it the data stays blocked, meaning accessible only to answer requests from the customer company itself, the competent authorities or the courts, as provided by article 32 LOPDGDD. A customer can ask at any time for early erasure or for all of its data back. Once the period is over, the data is deleted securely and irreversibly.
DataPeriod
Enquiries and forms that never become a customer12 months from the last contact
Contact details for marketingUntil you withdraw consent or object. After that we keep only your address on a suppression list, so that we cannot write to you again
Customer data and the contractual relationshipFor the life of the contract
Accounting, tax and invoice data6 years from the last entry (art. 30 of the Spanish Commercial Code) and 4 years of tax limitation (art. 66 LGT)
Data processed for customers, active accountFor the life of the service contract
Data processed for customers, after cancellation4 years from the end, unless the customer documents a different instruction
Access records, sessions and activity logs4 years, the same period as the time record they make traceable (art. 34.9 of the Spanish Workers’ Statute)
Text of questions to the AI assistant90 days. After that only the date and the usage are kept, without the text
CookiesAs set out in the Cookie Policy

12Your rights

You can exercise the rights the GDPR gives you at any time.

  • How to exercise them: write to info@quantummycos.com saying which right you want to exercise and attaching a copy of a document proving your identity. We will reply within one month at most, extendable by two more months in particularly complex cases, and we will tell you if that happens.
  • If you are an employee of a customer company, send your request to your employer, which is the controller. If you send it to us, we will pass it on without delay and tell you we have.
  • Complaints: if you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency, C/ Jorge Juan 6, 28001 Madrid, at www.aepd.es or through its electronic office at sedeagpd.gob.es.
  • We would appreciate the chance to sort it out first, by writing to info@quantummycos.com, before you go to the supervisory authority.
RightWhat it means
AccessFind out what data of yours we process and get a copy
RectificationCorrect inaccurate data or complete incomplete data
ErasureAsk for your data to be deleted when it is no longer needed
ObjectionObject to processing that rests on our legitimate interest
RestrictionAsk us to suspend processing while a dispute is checked
PortabilityReceive your data in a structured, commonly used format, or have it sent to another controller
Withdrawing consentWithdraw it at any time, without retroactive effect
Not being subject to automated decisionsAsk for human intervention in decisions based solely on automated processing

13Security measures

We apply the technical and organisational measures required by article 32 GDPR, among them the following.

Security breaches. If a breach poses a risk to people’s rights and freedoms, we will notify the Spanish Data Protection Agency within 72 hours and, where the risk is high, the people affected. Where we act as processor, we will notify the customer company without undue delay so it can meet its own obligations.
  • TLS encryption on every connection to the website and the application.
  • Encryption of data at rest in the document store.
  • Passwords stored using key derivation functions. They are never kept in plain text.
  • Token-based authentication with expiry and session control.
  • Role and privilege based access control, on a least-privilege basis.
  • Activity logging and traceability of sign-ins and significant actions.
  • Logical separation of each customer’s data.
  • Regular backups and verified restore procedures.
  • Request rate limiting and protection against automated abuse.
  • Regular dependency review and application of security updates.
  • Access to customer data restricted to strictly necessary staff, under a duty of confidentiality.

14Minors

Our services are aimed solely at companies and professionals. They are not intended for anyone under 14 and we do not knowingly collect their data. If we find we have processed a minor’s data without proper authorisation, we will delete it immediately.

In the employment context it is for the customer company to check compliance with the rules applying to employees who are minors.

15Cookies and third-party links

This site uses its own and third-party cookies. Which ones, what they do, how long they last and how to set your preferences are all in the Cookie Policy.

The site may link to pages outside Quantummycos. This policy does not apply to them: we recommend reading theirs before giving them any personal data.

16Changes to this policy, and contact

We may update this policy to reflect changes in the law, in case law or in how the service works. The version in force is always the one published on this page, with its last-updated date at the top. If the changes are substantial, we will tell registered users by email or through a prominent notice in the application, reasonably in advance.

For any question about this policy or about how your personal data is handled, write to info@quantummycos.com with “Data Protection” in the subject line.