Enterprise plan
So whoever sees something wrong can speak up without fear, and the company answers in time.
The problem it solves
From fifty employees the law requires an internal channel, and many companies solve it with an email inbox. An email is not anonymous, the wrong person can read it, nobody tracks the seven days for acknowledgement or the three months for the answer and, when somebody asks, there is no record of anything. Meanwhile, whoever saw something serious keeps quiet because they do not trust it.
If the person chooses, nothing that identifies them is stored: not their name, their user or the time it was sent, and the report leaves no trace in the activity log. In return they get a follow-up code that is shown only once.
With the code, whoever filed it sees which stage it is at, reads the answer and talks to whoever handles it without revealing who they are. If they filed it under their name, they follow it from their own screen.
Acknowledgement within seven calendar days and an answer within three months, extendable once to six in complex cases. Each case shows how long it has left, and anything overdue stands out in the list.
Case number, date received, each stage with its date, the conversation, internal notes only the channel’s managers see, and how it was closed: facts not proven, measures taken or referred to the public prosecutor.
Reports are seen only by the company’s administrators. A department manager does not see their team’s, not even the named ones.
Filing, following with the code and reading the answer work the same in the iOS and Android app, with the link to the external channel of the Independent Whistleblower Protection Authority always at hand.
What changes day to day
Those with fifty or more employees and, whatever their size, those working in areas such as financial services or anti-money laundering. Below that it is not mandatory, but what is reported inside can be fixed before it reaches the outside.
Yes, if the person filing it chooses. It is stored without their name, their user or the time, and it does not appear in the activity log. The only link to that person is the follow-up code, of which only a fingerprint is kept that cannot be turned back into the code: that is why it is shown once and has to be saved.
Acknowledgement within seven calendar days and an answer within three months of receipt, or of the acknowledgement deadline if none was sent, extendable once to six in complex cases. Each case shows the deadline for its current stage, and the list can filter the overdue ones.
The module is the channel: it receives, records and lets you handle reports within their deadlines. The law also requires the company to appoint a system officer, approve a policy explaining how it works and make it known to staff. The company decides that, and the channel is where it is then applied.
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